Tag Automated network operations

Network slicing orchestration

Service providers today are at an inflexion point. Voice and messaging revenues have declined as consumers have several OTT options to choose from. Data traffic has increased exponentially, however service providers see challenges in monetizing data beyond a point. There is an urgent need to create new compelling services.

The need to analyze, understand and transform is now paramount for operators

Big data intelligence can fundamentally change how operators interact with their customers. EE, as one of the UK’s largest mobile operators and part of the BT Group, aim to deliver a next-generation customer experience management (CEM) system to analyse, understand and transform their customers' experience.

Webinar: Telecom analytics, innovations & use cases

In operator workplaces around the world, data scientists and business analysts have been teaming with their colleagues across a range of operations centers to understand how advanced analytics capabilities can best be applied to solve business needs relevant to each domain. 

Charting the course for Big Data and Analytics

Welcome to our seventh episode of our ongoing podcast series; “Transmissions from Tomorrow” by Dez Blanchfield, where we get an insider's view from people driving the next wave of digital transformation and innovation for Telco operators.

NFV strategy, from trial to commercial operation

Although NFV and SDN have been discussed since 2012, most operators have several years left to come to a state where most of the commercial services are run on a virtualized infrastructure. The majority have started in some fashion and fairly common are trials or PoCs (proof of concepts) where a single application, such as vEPC or vIMS, is running on an appliance type of NFVI. Very few are running a large-scale commercial telco cloud to cater to a multitude of VNFs from many vendors.

The foundation for automation in the telecom industry

The process of automation in telecom may have begun many decades ago with, for instance, manual switchboards replaced by automated ones almost a century ago. Since then, automation has been a natural way to improve performance and take cost out of the operation. However, the scale of automation currently underway is drastically more significant, with dramatically higher stakes.

Ensuring a Quality VoLTE Experience

The implementation of VoLTE offers many benefits and mobile operators are pursuing opportunities with VoLTE to increase revenues, optimize network efficiency, improve operating models, and deliver better voice-quality services to end users. For instance, VoLTE calls now make up 80% of all voice calls on the T-Mobile US network. Ensuring these services, however, is challenging.

Ericsson prepares for Digital Transformation World

Every year at this time, I await the coming of warmer days and anticipate my favorite industry event nestled in Nice, France, in the beautiful Cote d’Azur. For as long as I can remember, it's been the hub of the event most telecom industry peers and colleagues have known as “TMForum Live.” With this year’s event being officially renamed Digital Transformation World, I am eager to see what other changes have come to this great venue.

The rising demand for ´as a Service´ solutions

Software as a Service has been around for ages, but has recently found to be a focus for telecom operators globally. Several reasons have contributed to a rise in demand for ‘as a Service’ delivery. There has been an increase in general adoption of enterprise SaaS models, with more and more critical infrastructure being involved.

Linking network behavior with customer behavior via analytics

These days, network performance alone is no longer sufficient to distinguish a service provider from the competition and ensure customer loyalty. Now we have come to rely on the Net Promoter Score (NPS), which uses surveys to benchmark the overall performance of the operator at discrete points in time. But is that sufficient?

5G accelerates network management challenges

5G is the flavor of the day and presented as the panacea of all network latency and growth problems. But without trying to describe how 5G addresses those, what does it really mean from a network management perspective and more specifically, where does Network Management as a Service (NMaaS) have a part to play? In other words, how do we ensure that the 5G opportunities get realized while avoiding a network management nightmare?