Every day our conference rooms here at Ericsson are filled with
But while much of these discussions are focused on helping a particular operator to differentiate and compete, there is also a tremendous amount of effort expended, often behind the scenes, and very much extending beyond our four walls, to lift up our industry as a whole. While individual operators work feverously to improve the ways in which they face and serve their customers, the industry is also collaborating on how to make telecoms easier to access and do business with.
One such example can be found in the recent MEF announcement of a joint standard for inter-provider service ordering and orchestration of Carrier Ethernet services worldwide (see Ethernet Ordering Technical Specification: Business Requirements and Use Cases). The collaboration with ATIS leverages the great strides made
Standards body collaborations, where vendors like Ericsson get the chance to work side-by-side with a variety of global services providers on technical solutions to nagging business problems, often reveal pain points and process obstacles that don’t readily surface in isolated commercial engagements. In this case, we needed to define requirements that would be suitable for many operators, providing an interesting window into our quest for automation.
Driving digital transformation across borders
The need to operate on a higher plane of agility,
In some ways, it’s natural to want to jump past the mechanization phase and to try to flip a proverbial switch between manual and automated. The subject matter experts participating in MEF and elsewhere instead know to roll up their sleeves and do the hard work. They may see it as organizing would-be chaos—as orchestrating a complex, global ecosystem of interconnected networks. Some of us see it, too, as only one of the many small steps that lead to giant leaps on the journey, for the industry's staying relevant as a global ecosystem partner.
Let's then celebrate all our heroes who do the diligent work in the standardization and open source forums. These are our ICT heroes that will help increase our industry's relevance in the broader ecosystem.