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Enrico Rocchetti

Enrico Rocchetti is the Head of Digital Operations Excellence within the Digital Transformation Practice in Business Area Digital Services. Enrico has over 20 years of experience in the Telecommunications industry with an emphasis on Consulting and IT Services. Enrico specializes in operational efficiency programs, IT way-of-working optimization and transformation with the adoption of agile and DevOps methodologies and tools, helping customers to develop and implement long term operational efficiency strategies. Enrico has extensive experience in IT service delivery including transformation and modernization projects for tier 1 operators around the world.

Enrico Rocchetti

Case study: Application Lifecycle Management

Customers are becoming the kings of telecom. However, while a focus on customer experience is well understood across the telco industry and there is a growing focus on Net Promoter Score as a performance metric, operators are realizing the criticality of agile IT and improving time to market as a means for winning new customers and improving customer satisfaction.