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We are standing right in front of the 2018 OSS/BSS User Group Nov 14-15. For me, it's one of the most appreciated work weeks of the year! The OSS/BSS User Group is a yearly Ericsson event which mixes updates from Ericsson with customer sharing, analyst and industry guest speakers and demos, and also features panel debates.

Theme: Quest for easy

The event is owned by you, our customers, and facilitated by us at Ericsson. This year we will be in the heart of the Big Apple, namely at the Industria event center in southern Manhattan. We are very happy and proud to have Verizon hosting us this year.

The event will have the theme of 'Quest for easy' and we are planning to look at not only what that means for you and your customers—but also for us. We are all on a quest for easy and we believe that to be successful in this fast-moving world that we are part of, we will all need to make reality easier—regardless of how complex the technology behind us really is.

Agenda and topics

Our agenda is rich with a total of 36 different sessions divided over plenary sessions, and there are also topic specific break-outs. Approximately 15 customers will share their experiences in the area of OSS/BSS, and we have prepared a set of 11 demos to view during breaks. As always, a team of Ericsson OSS and BSS experts will be on hand to discuss specific challenges and opportunities with our customers.

Among the topics covered will be 5G, IoT, transformation, innovation and disruption, enterprise services, monetization, analytics, business dynamics, strategies, automation and network management (just to name a few!). We'll also cover Ericsson product and solution updates.

We hope to see you in New York next week.

Read more about the event.

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Peter Engblom

Peter Engblom

Peter Engblom is Chairman of the OSS/BSS User Group. Peter has more than 20 years’ experience in telecoms, beginning with positions in key account management for Telia, where he was ultimately Head of Sales for Mid-Sweden. Beginning of the new millennium he joined Ericsson in Asia Pacific, working with BSS all around the region. After starting and leading a business support organization in the Philippines he relocated to Stockholm having various roles such as Strategic Product Manager, heading the Marketing Department for Revenue Management organization. Today he works in the central Sales organization for Revenue Management besides running the BSS part of the User Group.