How to handle 5G migration successfully

There’s no doubt the evolution of 5G is gaining momentum. But migrating to 5G is a multi-faceted process, with many aspects to consider along the way. I recently had the opportunity to share my thoughts on 5G network evolution with Mobile World Live during Mobile World Congress, Shanghai. There, I gave my recommendations for operators who are looking to evolve from their current 4G Core network to 5G.

Predictive care with Expert Analytics

Today, customer care frontline agents, referred to as L1 agents here, have no visibility into detailed customer usage information and customers' experiences with different services. This lack of visibility, along increasing network complexity, result in very low resolution rates for service-quality calls. Many times, basic checks, such as restrictions in Home Location Register (HLR) and problems with data subscriptions, are not checked by L1 agents, leading to avoidable calls to more-expensive L2 care agents.

How many network slices are needed?

Looking into the crystal ball, where are we going with network slicing in one to five years from now? How to scale and how many network slices will there be? Network slicing needs to add value, so it’s important that the process lowers time to market, time to customer, and operational costs, as well as tailoring service characteristics such as delay or capacity, or meeting isolation requirements. Okay we all agree to that, but how is this done in practice and how many slices are needed?

Building an IoT ecosystem for everyone and everywhere

The future of 5G and the Internet of Things is happening all around us—we’re seeing it in everything from personalized, virtual assistants that make everyday routines more efficient, to virtual emergency rooms where every second matters and communication is crucial.

Can VNFs match the performance of PNFs?

At some point before the procurement and sales teams give each other high fives for a technology purchase well negotiated, I always hope somebody had the courage to call in my favorite kind of techie: the ShowMe Skeptic. This guy or gal is never popular. Seldom gets invited to the party. That's because she warns you that you're about to make a mistake. But when you're about to ink a multi-million dollar deal, that last thing you want to hear is that you're about to make a mistake!

Ericsson reaching milestone of 100 commercial vEPC customers

It’s been a ride, from first customer trials in 2014, to the No. 1 position at the end of 2015, when we went live initially with virtual Evolved Packet Core (vEPC) and launched mobile broadband capacity expansions with Softbank, to today when we reached 100 commercial vEPC customers. I think many of us in the NFV space have been thinking it’s been slow, but getting into 100 commercial customers shows that this has truly moved into the mainstream. It's time for some reflection and also for sharing what our latest customers are doing.

Virtualizing your voice network—why bother?

Situation: You have a machine in execution mode. Your machine is constantly handling all requests for voice services, services that in the circuit switching domain gets fewer requests year over year. Why risk anything by changing to new technology? Why would anyone invest in new equipment for a service that gets fewer requests and faces declining revenues?

Why only digital service providers will reap the full potential of 5G

Digital leaders like Netflix, Google, Alibaba etc. are setting a new benchmark for how consumers and enterprises engage through digital ways and channels. Digital is becoming the norm and telco’s feel they desperately need to catch up. Today most operators have initiated digital transformation programs to move from a pure connectivity service provider to a digital service provider.

How to make E2E orchestration a blissful experience

Automation and operational savings are the top benefits stated by operators who have already implemented NFV/SDN. More than 80% of operators from all over the world are committed to implement NFV/SDN as part of their network evolution strategy in the next coming years. In this blog post I will share with you how dynamic orchestration can help you achieve automation and operational savings.

Voice is not noise: re-inventing voice service

For some years, we have been saying that "voice is noise," and that is true from a bandwidth consumption point of view. And, again, it's true when service providers around the world bundle voice service with data and include, for example, 1,000 minutes when you buy a certain amount of data; then voice becomes noise.

Tips for writing cloud-native VNF applications

To obtain the operational efficiency and business agility promised by cloud, telco applications need to be written so they run optimally on cloud environments. We have published an eBrief that gives you a few tips on writing telco-grade cloud-native applications for a virtual network functions infrastructure.