The second day at Gartner Symposium/ITxpo was intense. It started with breakfast in football-field sized tents, an impressive keynote session, a string of specific sessions and a two-hour booth frenzy. Here are my key takeaways.
Don't measure the old game
As we raise the expectations for what the digital transformation should deliver the way we measure results. In the old world, a primary measure for IT was to reduce cost year over year. A bit like playing away and aspiring to reach 0-0 in a soccer/football game.
On the digital playing field, we need to shift to new metrics. We need metrics promoting IT to be inside the business rather than just supporting it. Metrics that matter for each step in the hightail transformation you are pursuing.
Replace old best practices with test practices
The hardest part of the digital transformation is not to learn new but to unlearn old. We all have best practices for how we operate today - best practices defined, refined and structured around our old way of operating.
As part of the digital transformation journey, these best practices need to be replaced. Start by exploring test practices based on your new challenges - ones in which you don't know how to do it first but give it your best try. These test practices represent the breeding ground for your new best practices.
All business will be dependent on new ecosystems
Successful businesses have executed well in clear segments of the market, with each market and segment being homogenous and developing in an evolutionary way.
Digital transformation breaks down silos. In order to thrive, you need to leverage the power of ecosystems. Selecting and participating the right ones represent critical strategy decisions. Expect to struggle if you depend too much on your own capabilities, aka ego-systems, or declining eco-systems.
You don’t get a great pizza by approaching dough, sauce, and toppings independent of each other.
Infrastructure a core enabler
In a rapidly developing world, it is natural to focus on investments in customer experience and advanced analytics. But all your internal credibility in new areas comes from performing in your core areas.
Your infrastructure is about to go through a major transformation cycle defined by hyperscale, Intel® Rack Scale Design and software-defined infrastructure. The hyperscale advancements made by the "Super 7"
internet providers over the last eight years are now ready for mainstream IT applications. Intel's Rack Scale Design allows you to both disaggregate memory, storage, network and compute and to pool the resources in larger pools - all under a software-defined paradigm driving visibility and automation of your datacenter resources.
Secure CIOs have the right lights on
The mandate given to the CIO comes from a strong heritage of keeping the lights on, and there is a growing burden to maintain existing processes and tools that often comes at the cost of spending time on building new.
With a classic perspective on IT and the role of the CIO, this might be interpreted as lighting a candle. Both your team and your internal stakeholders see a weak light.
Your early steps on the cloud journey can be represented by the lightbulbs. They provide consistent light, are easy to turn on and are well proven.
Get ready to step up your ambition for the LED light era.
L for Leadership designed to put IT into a central role in developing the business.
E for Experimentation to redefine your best practices.
And finally D for the digital future. You want an IT organization well respected and active and as far from the helpless desk as you can come.