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Israel Mor

Israel Mor is driving Digital Business Support Systems (DBSS) readiness and delivery across the globe. With 18+ years of experience in the technology, IT, services and sales areas he is eager to build the ecosystem needed to support the new demands of the digital lifestyle and help businesses to deliver revolutionary revenue management solutions.

Israel Mor

CEM in telecom: How does customer experience impact transformation?

CEM in telecom is integral to digital transformation. Why is the customer experience so important, and what can we do to improve it and boost revenues?